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Your fx111 account wallet connects directly to Nagad, Rocket and bKash — the payment routes Bangladesh players already use every day. Every deposit and withdrawal moves through your account balance, and the transaction record is always visible when you log in. Availability depends on your local law and eligible region.
Adding funds starts the moment you open the cashier section inside your account. We support Nagad, Rocket and bKash as deposit routes — select the one your mobile wallet runs on. The amount field and any minimum shown on that screen are the figures to follow; we do not publish a universal minimum here because the cashier may display updated figures. Once you confirm, the transaction reference appears in both your wallet history and your fx111 account history.
Go to your fx111 account and tap the cashier or wallet section. The deposit option is listed there alongside your current balance.
Select Nagad, Rocket or bKash from the method list. The screen shows the account details or QR code your transfer needs to reach.
Type the amount you want to deposit. Review the figure on the confirmation screen, then approve it from your mobile wallet app as instructed.
Once the transfer processes, your fx111 balance updates. The transaction reference shows in your account history so you can match it to your wallet record.
When you want to move funds out, open the withdrawal section of your account cashier. The payout routes available to you — Nagad, Rocket or bKash — appear there based on your account setup. Enter the wallet number you want to receive the funds; it should match the wallet you use to deposit so ownership is straightforward to confirm.
Inside your fx111 account, navigate to the cashier and select the withdrawal option. Your available balance and the eligible payout methods are shown there.
Choose Nagad, Rocket or bKash. Enter the mobile wallet number that will receive the funds — make sure it matches the wallet linked to your account.
Type the withdrawal amount. The screen shows any minimum or condition that applies at that moment. Review it before you confirm the request.
After confirming, a reference number is saved in your account history. Use it to track the withdrawal status or to raise a query with our support team.
Before a withdrawal can be processed, your account may need to pass an identity check. The fields and document requests we show are determined by your account state — not by a fixed universal list. Open the verification section inside your account and follow only the prompts shown there. Some accounts complete this step quickly; others may require additional information depending on activity.
Log in and navigate to the verification or identity section. The fields shown there reflect what your specific account still needs — follow those prompts exactly.
Submit documents through the upload tool shown in your account. Do not share files through any other channel — only the in-account path is accepted by our system.
The wallet number you use for deposits and withdrawals should correspond to the name on your account. The cashier screen will indicate if a mismatch is flagged.
If a verification step stalls or a status label is unclear, use the support route inside your account. Raise the query there with your reference number ready.
Our banking section connects your fx111 account to the mobile wallet routes that Bangladesh players use daily. Nagad, Rocket and bKash are the confirmed payment rails here — you will see them listed inside your cashier when you log in. Upay and Bank Transfer may appear depending on your account region and current cashier configuration; the cashier screen is the authoritative source.
Nagad wallet deposits and withdrawals — select it from the cashier method list.
Rocket mobile banking — enter your Rocket number in the cashier to send or receive funds.
bKash wallet transfers — one of the most-used routes for Bangladesh account holders.
Upay may appear in your cashier depending on account region and current configuration.
Bank Transfer is shown in the cashier where available — follow the fields on screen for account and routing details.
Every deposit and withdrawal leaves a reference trail in two places: your mobile wallet's transaction history and your fx111 account history. When the two records agree, the transaction is settled. When they differ — for example, your Nagad or Rocket app shows a debit but your account balance has not moved — the reference number is what support needs to investigate. Keep it accessible.
Every transaction generates a reference. Copy it from your fx111 account history immediately after a deposit or withdrawal and store it alongside your wallet confirmation.
Pending, Confirmed and Declined are the labels you will see in account history. Pending means matching is still in progress — check again before contacting support.
Log in, open your account area and look for the transaction or history section. Deposits and withdrawals are listed there with amounts, methods and dates.
Hold onto your wallet app screenshot, the transfer amount and the fx111 reference number. These three pieces of evidence cover most support queries about a delayed or mismatched transaction.
Account security on fx111 works at several points — from how you access the cashier to how we match wallet ownership before a payout moves. We do not publish exact security mechanisms here because publishing them reduces their effectiveness, but the practical steps on your side are straightforward. Always access your account through the fx111 domain directly. Do not use links from unknown messages or third-party sites. If something in your cashier looks unfamiliar, close it and contact support before completing the transaction.
Access your account only at fx111. Confirm the domain in your browser address bar before entering login credentials or initiating any deposit or withdrawal through the cashier.
Wallet ownership and account identity are matched before payouts proceed. Follow only the verification fields shown inside your account — do not send documents through external channels or unverified addresses.
The mobile wallet number used for deposits should correspond to your registered account name. Consistent use of the same Nagad, Rocket or bKash number reduces the chance of a mismatch flag on withdrawal.
Our support route is inside your logged-in account area. Use it for transaction queries, verification questions or any cashier issue. Do not share account credentials or wallet PINs with anyone claiming to represent fx111 through an external channel.
These are the questions we hear most often about depositing, withdrawing and managing your account balance on fx111. If your question is not covered here, the support route inside your account is the right place to ask — we can look at your specific account state and transaction record directly.
Nagad, Rocket and bKash are the confirmed deposit routes for Bangladesh accounts. Upay and Bank Transfer may also appear in your cashier depending on your account region. Check the cashier screen after logging in for the exact list available to you.
The minimum deposit is shown in the cashier when you select a payment method. We do not publish a fixed universal amount here because the cashier reflects your current account configuration. Follow the figure shown on screen when you initiate a deposit.
Check your Nagad app to confirm the transfer completed. If your wallet shows a debit but your fx111 balance has not updated, note the Nagad transaction ID and the fx111 reference number, then raise the query through the support route inside your account.
Open the cashier inside your account and select the withdrawal option. Choose Rocket from the method list, enter your Rocket mobile number and the amount, then confirm. The withdrawal reference will appear in your account history once the request is submitted.
Pending means the transaction is still being matched on our side. It does not mean the withdrawal has been declined. Check the status again after a short interval. If it stays Pending for longer than the window shown in your account, contact support with your reference number.
Open the verification section inside your account and follow only the prompts shown there. Requirements vary by account state. Do not send documents through any external channel — only the in-account upload path is accepted. If a step is unclear, use the support route in your account to ask.